Privacy Policy

Privacy Policy

Privacy Policy

Last updated: May 2025

Supreme Shade Systems, operated by ETM Inc. Euro Tradesmann (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, location, and details you submit through our contact form, financing application, or booking system. We also collect non-personal data through cookies and website analytics tools.

2. How We Use Your Information

Your information is used to:

• Process inquiries and schedule site assessments

• Provide quotes and recommendations

• Facilitate financing through our third-party partner (Financeit)

• Respond to customer service requests

• Improve our website experience and advertising effectiveness

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted partners as necessary to deliver our services — such as Financeit for financing applications or analytics tools (e.g., Google Analytics, Microsoft Clarity) to monitor website usage.

4. Cookies and Tracking

Our website uses cookies to enhance user experience, analyze site traffic, and support marketing campaigns. You can choose to disable cookies in your browser settings, but this may affect some functionality.

5. Third-Party Links

Our site may contain links to third-party websites or financing portals. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before submitting any personal data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose it was collected for, or as required by law. You may request deletion of your data by contacting us directly.

7. Your Rights

You have the right to access, update, or delete your personal information. To do so, email us at info@supremeshade.com. We will respond to all requests in accordance with applicable Canadian privacy laws.

8. Data Security

We use secure platforms and industry best practices to protect your information from unauthorized access, disclosure, or misuse. While no online system is 100% secure, we take reasonable precautions to safeguard your data.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website indicates your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@supremeshade.com.


Privacy Policy

Last updated: May 2025

Supreme Shade Systems, operated by ETM Inc. Euro Tradesmann (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, location, and details you submit through our contact form, financing application, or booking system. We also collect non-personal data through cookies and website analytics tools.

2. How We Use Your Information

Your information is used to:

• Process inquiries and schedule site assessments

• Provide quotes and recommendations

• Facilitate financing through our third-party partner (Financeit)

• Respond to customer service requests

• Improve our website experience and advertising effectiveness

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted partners as necessary to deliver our services — such as Financeit for financing applications or analytics tools (e.g., Google Analytics, Microsoft Clarity) to monitor website usage.

4. Cookies and Tracking

Our website uses cookies to enhance user experience, analyze site traffic, and support marketing campaigns. You can choose to disable cookies in your browser settings, but this may affect some functionality.

5. Third-Party Links

Our site may contain links to third-party websites or financing portals. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before submitting any personal data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose it was collected for, or as required by law. You may request deletion of your data by contacting us directly.

7. Your Rights

You have the right to access, update, or delete your personal information. To do so, email us at info@supremeshade.com. We will respond to all requests in accordance with applicable Canadian privacy laws.

8. Data Security

We use secure platforms and industry best practices to protect your information from unauthorized access, disclosure, or misuse. While no online system is 100% secure, we take reasonable precautions to safeguard your data.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the website indicates your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@supremeshade.com.


Terms and services

Terms and services

Terms and Conditions

Last updated: May 2025

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Supreme Shade Systems, a division of ETM Inc. Euro Tradesmann (“we,” “our,” or “us”). By accessing our site or purchasing our products or services, you agree to be bound by these Terms.

1. Product Information

All pergola products and upgrade options shown on this site are subject to availability and may vary based on location, site conditions, and manufacturer stock. Final designs and materials may differ slightly from catalog representations due to improvements or updates.

2. Pricing & Quotes

Pricing shown on this site, including monthly payments starting at $238/month, is provided for marketing purposes only. Final pricing will be determined after a professional on-site assessment. Outright purchase options are also available upon request.

3. Financing

Financing is offered through third-party partner Financeit. Approval is subject to credit checks and financial eligibility. Supreme Shade Systems is not responsible for lending decisions or contract terms provided by Financeit. You may pay off your loan at any time without penalty.

4. Installation Policy

All pergolas are installed by our in-house professionals. Customers are responsible for ensuring the site is level and clear of obstacles prior to installation. Additional prep or leveling may incur extra costs. Installation dates are based on product availability and demand.

5. Warranty

Our standard warranty includes 5 years on the aluminum structure and 3 years on the motor system. An optional 10-year extended warranty is available at an additional cost. Warranty coverage is void if units are damaged due to improper use or third-party modifications.

6. Cancellations & Refunds

Due to the custom nature of our pergola systems, materials, and the logistical complexity involved, **all sales are final**. Cancellations and refunds are **not available** once a quote has been accepted or an order has been placed.

7. Intellectual Property

All content, logos, text, visuals, and media on this website are the intellectual property of Supreme Shade Systems or its licensors. Reproduction, distribution, or unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services. This includes delays caused by weather, supply chain, or third-party manufacturers.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the website or services will constitute acceptance of any changes.

10. Contact Us

If you have any questions about these Terms, please contact us at info@supremeshade.com or through our contact form.


Terms and Conditions

Last updated: May 2025

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Supreme Shade Systems, a division of ETM Inc. Euro Tradesmann (“we,” “our,” or “us”). By accessing our site or purchasing our products or services, you agree to be bound by these Terms.

1. Product Information

All pergola products and upgrade options shown on this site are subject to availability and may vary based on location, site conditions, and manufacturer stock. Final designs and materials may differ slightly from catalog representations due to improvements or updates.

2. Pricing & Quotes

Pricing shown on this site, including monthly payments starting at $238/month, is provided for marketing purposes only. Final pricing will be determined after a professional on-site assessment. Outright purchase options are also available upon request.

3. Financing

Financing is offered through third-party partner Financeit. Approval is subject to credit checks and financial eligibility. Supreme Shade Systems is not responsible for lending decisions or contract terms provided by Financeit. You may pay off your loan at any time without penalty.

4. Installation Policy

All pergolas are installed by our in-house professionals. Customers are responsible for ensuring the site is level and clear of obstacles prior to installation. Additional prep or leveling may incur extra costs. Installation dates are based on product availability and demand.

5. Warranty

Our standard warranty includes 5 years on the aluminum structure and 3 years on the motor system. An optional 10-year extended warranty is available at an additional cost. Warranty coverage is void if units are damaged due to improper use or third-party modifications.

6. Cancellations & Refunds

Due to the custom nature of our pergola systems, materials, and the logistical complexity involved, **all sales are final**. Cancellations and refunds are **not available** once a quote has been accepted or an order has been placed.

7. Intellectual Property

All content, logos, text, visuals, and media on this website are the intellectual property of Supreme Shade Systems or its licensors. Reproduction, distribution, or unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services. This includes delays caused by weather, supply chain, or third-party manufacturers.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the website or services will constitute acceptance of any changes.

10. Contact Us

If you have any questions about these Terms, please contact us at info@supremeshade.com or through our contact form.


© Supreme Shade Systems. 2023

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© Supreme Shade Systems. 2023