💰 For Outright Purchases (Cash/Interac/Bank Transfer Clients) To proceed with your pergola project, we require the following: A 25% deposit is required to secure your order and hold your install date. Deposits must be made using our secure online Wave checkout link. Your installation will not be scheduled until the deposit is paid in full. The remaining balance must be paid in full before installation. If the final balance is not received before the scheduled install, the appointment may be delayed.
💳 For Financing Clients If you are applying for financing, please apply via our official partner portal. Your installation date will be scheduled only after full funding is released to us. We cannot hold installation spots based on pending approvals. Work will not begin or be scheduled until financing has been fully released.
🛠️ Site Assessment Required To ensure accurate pricing and installation planning, a site assessment is mandatory before any work begins. Ground conditions, access, and structure placement may impact total cost and scheduling. Final quotes are subject to change based on actual site conditions during assessment.
🛡️ Optional Extended Warranty – 10 Years Total Coverage Our structures come with a standard 5-year structural warranty. For additional peace of mind, we offer an upgrade to a 10-year extended warranty. 💬 Inquire with your agent during your consultation.
⚠️ Important Terms & Conditions We are not responsible for any delays caused by late deposits or delayed financing approval. Do not begin demolition or remove existing structures until your install date is officially confirmed. Installation typically takes 2 business days, depending on weather and site access. All sales are final once materials have been ordered. By making any payment or financing application, you confirm your agreement to these terms.